Your Privacy Rights
Everything about how we protect your privacy and what rights you have under the GDPR (General Data Protection Regulation)
Our Obligations under the GDPR
Since May 25, 2018, the General Data Protection Regulation (GDPR) has been in force in the European Union. This legislation gives you more control over your personal data and obliges organizations like Maenda Media to handle privacy responsibly and transparently.
As data controller, we take our responsibility seriously. We have taken extensive measures to comply with all GDPR requirements and protect your privacy.
On this page, we explain what rights you have and how you can exercise them. For more details on how we handle your data, see our Privacy Policy.
Your Rights under the GDPR
The GDPR gives you various rights over your personal data
Right of Access
You have the right to know what personal data we process about you and for what purposes.
Right to Data Portability
You can request your data in a structured, machine-readable format to transfer to another service provider.
Right to Rectification
If your personal data is incorrect, you have the right to have it corrected or supplemented.
Right to Erasure
Also known as the "right to be forgotten". You can request erasure of your personal data under certain conditions.
Right to Restriction
You can request to restrict the processing of your data if, for example, you dispute the accuracy of the data.
Right to Object
You have the right to object to certain processing of your data, such as for marketing purposes.
How Do We Protect Your Data?
We take extensive technical and organizational measures
Encryption
All your data is encrypted in storage and transmitted via SSL/TLS
Access Control
Strict authorization and authentication for system access
Data Minimization
We only collect data necessary for our services
Backups
Regular encrypted backups with limited retention period
Monitoring
24/7 security monitoring and intrusion detection systems
Audits
Periodic security audits and penetration tests
Data Processing Agreement (DPA)
For business customers who process personal data via our services, we offer a Data Processing Agreement (DPA). This is an agreement that describes how we as processor handle the data that you as data controller entrust to us.
The DPA contains, among other things:
- •Description of processing and purposes
- •Obligations and responsibilities of both parties
- •Technical and organizational security measures
- •Procedures for data breaches
- •Conditions for engaging sub-processors
- •Deletion of data after termination
How Do You Exercise Your Rights?
1. Via Your Dashboard
You can exercise most rights yourself via your dashboard:
- • Access and download your data: Dashboard → Settings → Privacy
- • Correct data: Dashboard → Settings → Personal Data
- • Delete account: Dashboard → Settings → Delete Account
2. Contact Us
For more complex requests or questions, you can contact our Data Protection Officer (DPO):
We respond to your request within 1 month
3. File a Complaint
If you are not satisfied with how we handle your privacy, you can file a complaint with the Dutch Data Protection Authority:
Dutch Data Protection Authority
P.O. Box 93374, 2509 AJ The Hague
Phone: (+31) - (0)70 - 888 85 00
Website: autoriteitpersoonsgegevens.nl
Questions About Your Privacy?
Our privacy team is ready to answer all your questions